Standards Library — Process

How It Works

Four steps. A written gate at each one. No payment is due without the matching milestone. No work changes without a written change order.

The Four-Step Model

Stated Homes operates on a gated project model. Every gate is a natural stopping point where money and work stay aligned. Missing a gate — in either direction — creates the disputes we're designed to avoid.

01
Get Your Quote
Start on the trade page — roofing, flooring, or painting. Enter your project details to receive a Planning Range instantly. A Verified Stated Quote is issued by a project manager after photo review and scope confirmation. The Verified Quote is the number that goes in your contract — not the Planning Range. No phone call required. No sales visit to your home.
⬡ No payment at this step
02
Book & Pay Materials
Accept the Verified Stated Quote. Pay for 100% of materials. This gate locks your project: crew, schedule, and price. Materials are ordered, staged, and held for your project. Nothing starts without this payment — and nothing changes price after this gate unless a written change order is approved before the work changes.
⬡ 100% of materials at booking
03
Pre-Work Authorization & Execution
Before work begins on-site, 50% of the labor payment is due. This confirms your authorization to proceed and funds the crew mobilization. Work begins on your stated start date. Progress is documented with photos throughout the project. Any change orders — for scope or price — require written approval from the homeowner before the work changes.
⬡ 50% of labor before work begins
04
48-Hour Review & Sign-Off
When work is complete, Stated issues a close-out package: photos, work summary, and warranty documentation. You have 48 hours to inspect and provide written sign-off. Final labor payment is due after your written sign-off. On permit-required projects, a passed city inspection is also required before closeout. If a punch-list item is identified during review, it is addressed before sign-off — not after final payment.
⬡ Final 50% of labor at sign-off

Why Gated Payments?

Most contractor disputes follow one of two patterns: the homeowner pays too much upfront and loses leverage when work stalls, or the contractor completes significant work and can't collect because the homeowner is unhappy with something undocumented. Gated payments solve both sides.

Written Scope, Written Changes

The scope of work is stated in your Verified Stated Quote. Inclusions, exclusions, materials, colors, and quantities are all documented. Verbal agreements are not recognized by Stated — not by crew, not by project managers, and not by third-party partners.

The Operating Rule

If it is not expressly stated in your approved quote or a signed change order, it is not part of your project. If you're told otherwise by any person — crew, partner, or otherwise — that person is acting outside their authority. Contact Stated directly at info@statedhomes.com.

No Sales Visit

Stated Homes does not send salespeople to your home. The quote process is online. You receive a written range, then a written verified quote. You decide whether to proceed. There is no follow-up pressure, no "today-only" pricing, and no person inside your home making commitments on the spot.

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