Standards Library — Changes

Change Orders

Scope changes only happen in writing. Before the work changes. No verbal approvals. No after-the-fact additions. Here's exactly how it works.

The Core Rule

A change order is the only mechanism by which the scope, price, or timeline of a Stated project can be modified after the Verified Stated Quote is accepted. There are no exceptions.

The Rule

No scope change, no price change, and no timeline change is valid unless it is documented in a written change order that has been signed by the homeowner before the affected work begins. Verbal agreements — whether made by crew, project managers, or any third party — are not binding.

When Change Orders Are Issued

Change orders are triggered by on-site conditions or homeowner requests that fall outside the original stated scope:

What a Change Order Contains

What Happens If You Don't Sign

If a change order is presented and the homeowner does not approve it, two outcomes are possible:

In no case does Stated proceed with unapproved work and invoice it at closeout.

What Partners Cannot Do

Partner Restriction

Solar companies, real estate agents, insurance agents, and other third-party partners are not authorized to approve, reject, or modify change orders on the homeowner's behalf. Only the homeowner of record can sign a change order.

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